Medicaid Beneficiaries, Advocates and Others

Cayuga Community Health Network is part of a Performing Provider System (PPS) under New York State’s Delivery System Reform Incentive Payment (DSRIP) program. DSRIP focuses on health care system transformation, where providers work to improve and coordinate community based, primary care, mental health and preventive care services. The lead PPS organization in our area is Central New York Care Collaborative, Inc. (CNYCC). We participate in certain DSRIP projects in the CNYCC PPS.

If you have any questions, concerns or complaints about any DSRIP projects or the CNYCC PPS, please contact the CNYCC’s Compliance Officer at 315-703-2985, or via email at or via CNYCC’s compliance hotline number at 855-343-5598, or online via CNYCC’s compliance webpage at

All reports are treated with respect and may be made anonymously. No one will retaliate against any person making a report in good faith. Thank you.

New York State

Someone with concerns may also reach out directly to the Office of the Medicaid Inspector General via this link, by calling 1 877-873-7283, or visit the website at